FAQ 2018-12-21T23:48:49+08:00

Frequently Asked Question

FAQs for company

Q: Are you a trading company or manufacturer ?
 Yes,we are manufacturer on products recycling machine. For example tire recycling, tire / rubber / plastic pyrolysis, oil distillation,waste baler, shredder and so on.

Q: How is Dragon Ascendas brand?
Dragon Ascendas is famous brand recycling machine manufacturer of China, has:
– 18 years: recycling machine manufacturer experience.
– 15000 square meters factory.

Q: What Certifications do you have?
ISO9001, CE, SASO, CO, CCVO, SONCAP, FTA certifications etc. 100% quality check and durable testing before each of shipment.

Q: What is your Payment methods?
Accept payment via T/T (Bank transfer), Western Union, Money Gram, and PayPal; Accept L/C at sight (bulk order).

Q: How long is your production time?
Usually 20 working days, according what machine do you need.

Q: What is the Shipping Way?
20-30 days by sea to your nearest seaport.

FAQs for products

Q: What kind of recycling machine solutions you can provide?
For example tire recycling, tire / rubber / plastic pyrolysis, oil distillation,waste baler, shredder and so on.

Q: Is it possible to customization for special orders?
Yes.
support to produce the machine according your request.

Q: What kind of material do you use?
Different machine use different material, but all with the best quality.

Q: What is your recycling machine working way?
We have semi-auto and full auto type for you choose.

Q: Do you provide installation service?
Small machine installation is easy.
When you order full set machine, our engineer will go to install for you by free.

Q: What color will the machine you give us?
We can paintt the color as your request, or we can give you some color we have painted before for you choose.

Q: If we have any questions when we used machine, will you help me?
Yes, our team will support & answer your questions in 24hours.

Q: How many countries have you export already?
Our machine have exported more than 50 countries, for example: India, Malaysia,Philippines,Indonesia,Thailand,Vietnam,Pakistan,South Africa,Jordan,Turkey,Poland,Russia,Canada,South Korea, Peru,Colombia………